30-Day Money-Back Guarantee
Not happy? No problem. We offer a full refund within 30 days of your purchase — no questions asked.
Risk-Free Purchase
If SimpleSafeCloud isn't the right fit for you, simply email us within 30 days and we'll refund every penny. No forms, no hoops, no hassle.
How Refunds Work
1. Email Us
Send a quick email to [email protected] with your account email and let us know you'd like a refund.
2. We Process It
No questionnaire, no phone call, no justification needed. We'll confirm your refund within 1 business day.
3. Money Back
Your refund is returned to the original payment method within 5-10 business days, depending on your bank.
Refund Policy Details
What's Covered
- ✓Premium annual plan ($99/year)
- ✓Premium monthly plan ($14.99/month)
- ✓Introductory/promotional pricing
Good to Know
- •30-day window starts from your payment date
- •After 30 days, cancel anytime to stop future charges
- •Renewal payments are not eligible for refund
- •Your data is deleted upon account closure
Need a Refund?
Just send us an email. Our U.S.-based support team will take care of it quickly.
Average response time: under 24 hours
Ready to protect your files?
This refund policy is part of our Terms of Service. For questions about your account or billing, visit our Help Center.